2022-08-02
The direct way for the aromatherapy machine to produce effect is to decompose the essential oil in the essential oil bottle into small essential oil particles through the ultrasonic equipment inside the machine, and then follow the airflow to diffuse into the air. Some aromatherapy machine users will find that the machine sometimes fails to spray after purchasing the aromatherapy machine for a period of time. Then what is the reason?
Every process of the aromatherapy machine produced by Sanzhong company will be carried out in strict accordance with the scientific production standards to minimize the product failure rate as far as possible. But it is undeniable that there will be some tiny production vulnerabilities in the production of thousands of units and various programs every day. Therefore, after determining the cause of the failure of the machine itself, you can contact our after-sales staff, and we will solve all after-sales problems and product problems for you with the most meticulous service and attitude. For the machine that is confirmed to be faulty, we will return it one to one to protect the rights and interests of customers.
In order to ensure that the machine can have the highest efficiency and performance when working, we have equipped each machine with a dedicated power cord. Some users choose a non original charging line when operating the machine, which may lead to insufficient power supply voltage of the machine, so the spray is relatively small. On the other hand, because our aromatherapy machine has a timing function and can choose a variety of spray modes, the user may operate the machine in the sleep state. At this time, the machine may be in the sleep state because of the different modes, so there is no spray. For the above two reasons, users only need to replace the original power cord, or restart the machine and automatically enter the default mode to solve the problem.
Our aromatherapy machine uses anhydrous pure essential oil. There are many types of essential oils on the market today. Some consumers may choose too viscous essential oils or aqueous essential oils. If the essential oil is too viscous, because our aromatherapy machine decomposes the essential oil into fine particles through ultrasonic atomization technology, the fog outlet will be gradually blocked due to its own viscosity in the process of the essential oil particles diffusing into the air, which will make the amount of fog from the machine less and less over time.If consumers choose aqueous essential oils, there is too much water vapor diffused into the air because the purity of the essential oils is not enough. In this way, the FOG output of the machine will be very small in terms of visual effect. Therefore, when choosing essential oils, we suggest that consumers choose pure vegetable essential oils. Because such essential oils are extracted from natural plants, they will not only be more suitable for our aromatherapy machine, but also ensure the health of users, so that users can really enjoy the aromatherapy brought by the aromatherapy machine.
Any kind of machine will wear more or less after long-term use. Of course, our aromatherapy machine is no exception, but you can maintain the machine after using it for a period of time to prolong the service life of the machine. As mentioned above, the fog outlet of the machine may be blocked by essential oil after long-term use, so special attention should be paid to the regular cleaning of the fog outlet of the machine. Our aromatherapy machine is simple and easy to disassemble. Users only need to gently push from the bottom or press from the top to remove the essential oil bottle. After removal, you can use alcohol cloth or professional maintenance fluid to wipe and clean the fog outlet of the machine. After cleaning, dry the water and use the machine normally.
Sanzhong smart home has always put product quality first, and put serving customers and solving customer needs at the core of the company. Our products have passed fcc/ce/rohs/iso9001-2015 and other certifications, and we have a complete after-sales guarantee system to support the return and replacement of products within one year. Adhering to the concept of quality creating the future and creating a good corporate image, we strictly control the production process of products to ensure qualified quality.
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